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HECAT – Disruptive Technologies Supporting Labour Market Decision Making

HECAT project uses sociological and anthropological insights on unemployment and expertise in national statistical and learning algorithms to develop new ways to visualise the labour market.

Project objective

The HECAT aims to investigate, demonstrate and pilot a profiling tool to support labour market decision making by unemployed citizens and case workers in Public Employment Services (PES). The ambition of the project is to improve citizens´ experience and outcomes of unemployment by offering real-time evidence-based insight into their personal position in the labour market.

The project builds on the experience of existing basic algorithmic techniques used by some European PES administrations to deliver labour market insight directly to unemployed citizens and so is built on European values of open data, collaboration, transparency and citizen-participation. 


  1. Define and develop a deep sociological-led understanding of the experience of unemployment and PES from a citizen perspective.
  2. Define and create a dynamic network model for accessing and analysing big data sets, including the labour market and unemployment data.
  3. Work out a model to deploy and validate the back-end algorithm and dynamic network modelling for the HECAT platform.
  4. Create, deploy and test the gamification visualization driven user interface with input from PES and citizen stakeholders in a living lab simulation and pilot integration.
  5. Promote the sustainability of HECAT through detailed public service user-led assessments of pilot integration.  

Target groups

  • Unemployed and other citizens,
  • counsellors,
  • private sector and education,
  • institutions (public employment services) within European Union.

Project duration

From 1 February 2020 to 31 January 2023.


Leading partner is Waterford Institute of Technology (Ireland).

Other partners in the consortium: 

  • Employment Service of Slovenia (Slovenia), 
  • Jožef Štefan Institute (Slovenia), 
  • Centre of Business Excellence of Faculty of Economics (Slovenia),
  • Copenhagen Business School (Denmark), 
  • Paris Institute of Political Studies (France),
  • Fundacion Tecnalia Research & Innovation (Spain), 
  • Roskilde University (Denmark), 
  • Platform Networking for Jobs (Switzerland).


This project is fully funded (100%) by the European Union with EUR 3,493,965.25. The Employment Service of Slovenia (ESS) share is EUR 149,125.





The project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 870702.

Contact person

ESS Project coordinator Martina Rameša,

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